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First we try to get all the information we can over the phone so we can be prepared and know what we are dealing with, although we are always prepared for any situation that may arise.

Next, We would recommend one of our experienced technicians would go and examine the issue and over all condition of the garage.

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Once we locate the problem and asses the steps to fix the issue, we delegate the details to the customer and explain the process and parts needed for the job to be completed correctly.